June 18, 2010

HR Fact Friday: Supreme Court Rules on Text Message Privacy Case

Filed under: Employment Law — Tags: , , , , — Paul @ 7:25 am

The Supreme Court overturned a 9th Circuit Court of Appeals ruling concerning employer-provided communication devices and workers’ privacy rights. The Supreme Court ruled in favor of the employer, the city of Ontario, ruling that the search of the employee’s text messages was reasonable and not in violation of the employee’s Fourth Amendment rights.

Background of the case: Police sergeant Jeff Quon received a pager from his employer, the city of Ontario, California. The city’s contract with Arch Wireless Operating Co. contained a limit on the number of characters that could be texted on a monthly basis. If the city’s employees exceeded that limit, the city would be charged extra fees.

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November 7, 2008

HR Fact Friday: What and How Employers Monitor

Filed under: Communication — Tags: , , , , — Paul @ 3:18 pm

In a 2007 survey of 304 employers:

65% use software to block connections to innappropriate web sites, up from 27% in 2001.

96% block access to adult sites, 61% to game sites, 50% to social networking sites, 40% to entertainment sites, 27% to shopping and auction sites, and 21% to sports sites.

18% use URL blocks to stop employees from visiting external blogs (hopefully not our HR News & Views blog).

45% track content, keystrokes and time spent at the keyboard.

43% store and review computer files.

12% monitor the blogosphere to see what is being written about the company; 10% monitor social networking sites.

43% monitor e-mail, 73% of them use technology tools to automatically monitor e-mail, and 40% assign an individual to manually review e-mail.

Source: 2007 Electronic Monitoring & Surveillance Survey, co-sponsored by the American Management Association and The ePolicy Institute.

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